We appreciate Advanced Waters honesty and their ability to repair our softener

We have a twenty-plus-year-old Kinetico water softener that was not working properly. I called my local Kinetico dealer for service, their service tech came out and said it could not be repaired and had to be replaced. I was suspicious because he was here only for a short time. My neighbor suggested I call Advanced Water Treatment, which they had used for many years. Their technician Ray came out and diagnosed the problem almost immediately. He gave me an estimate for the repairs before he proceeded and explained the problem. It took him about half an hour to repair the system and suggested we manually regenerate both tanks several times to assure we have soft water in both tanks. The system has worked great since the repair! We appreciate Advanced Waters honesty and their ability to repair our softener. We are very impressed and pleased they could repair our system without us having to buy a new softener. We highly recommend Advanced Water Treatment

LL B. - Howell, Michigan

Submitted: June 23, 2013

More Customer Reviews

Customer Reviews

“Very Friendly and Helpful!”

Call to place order very friendly and helpful. Call to let me know when arriving was right between hours given. Delivery gentlemen was very nice and considerate when changing filter and keeping area dry.

- Pinckney, Michigan

Submitted:

5 out of 5 Stars

“Excellent!”

Excellent communication, customer service and overall treatment of their customers; also super knowledgeable about all things water treatment!

- Pinckney, Michigan

Submitted:

5 out of 5 Stars

“I Commend His Efforts!”

The young man that came was very professional and even fixed my sump pump before he left. It was shooting water out and he tightened the clamped for me. He went beyond what was required of him and I commend him for his extra effort.

- Whitmore Lake, Michigan

Submitted:

5 out of 5 Stars

“Near Immediate Response on Super Bowl Sunday”

I was referred to Advanced through a work colleague. I contacted Brad on Super Bowl Sunday. I had a near immediate response from him with a game plan. He was at my door as agreed the following morning. I had a new system installed by that afternoon. All work as agreed, the price was fair, and the Technician did an awesome job.

- Brighton, Michigan

Submitted:

5 out of 5 Stars

“Quick Service, On Time”

Quick service, on time ( in artic cold temperatures), very knowledgeable about product, very accommodating to customer, not a pressure sell for business and everyone is very friendly and pleasant to talk with.

- Northville, Michigan

Submitted:

5 out of 5 Stars

“Fast, Friendly Service”

Like to support local businesses. Fast, friendly service. Technician very knowledgeable and took time to answer our questions and provide helpful information.

- Brighton, Michigan

Submitted:

5 out of 5 Stars

“I highly recommend them!”

I appreciate the concern I hear on the phone when I call for service, and the quick response to make sure we are up and running properly. I also appreciate the time taken to explain everything so I feel satisfied with what has been done. I am very happy we picked Advanced Water Treatment to buy our water softening system and I highly recommend them.

- Pinckney, Michigan

Submitted:

5 out of 5 Stars

“Service Was Great!”

Service was great and very prompt for information given during the visit.

- Pinckney, Michigan

Submitted:

5 out of 5 Stars